Multi-Agency Support

Leicestershire County Council’s Children and Family Wellbeing Service (CFWS) was established in April 2019 and provides Early Help services – these are services which may be offered at any point in a child or young person’s life, where the child is experiencing some difficulties which cannot be supported by universal services, such as schools or GP, alone.

Find details of what they can help with here.  

 Requests for help can be made by a young person themselves, their family, friends or by professionals supporting them such as school staff. The referral is called a Multi-Agency Referral Form (MARF). 

This is not Social Care; the services do talk to each other and referrals made to CFWS are triaged by social workers in the First Response Children’s Duty team. This is to check that children are safe and to ascertain how best to help the child or young person. Sometimes, calls are made to parents and professionals involved such as teachers or nurses to get more information before they are passed onto the most appropriate team. Our involvement with CFWS has always been positive, hugely helpful, and supportive. 

You don’t need to know which service to ask for – they just need you to explain what you feel you need help with and what you feel might happen without support. They will also want to know what you have already tried. Please have the necessary information ready – you have 60 minutes to complete the form. (It is best to write a statement of fact first to copy on to the form, the more information the better.)

You can refer by clicking here or our Pastoral Team can provide support; we have experience completing referrals and with what happens after that. 

Teen Health 

Leicestershire County Council also provide support for young people aged 11-19. Although our children do not fall into this bracket until year 6 (and some after they have left Primary School,) the Teen Health team will support with transition to high school and young people can self-refer here. Referrals must have the young person's consent. Their current priorities include:

• improving mental health and emotional wellbeing with a focus on self esteem, body image and building resillience 
• supporting healthy relationships including building positive realtionships and initmate realtionships
• supporting young people to make healthier choices including more age-related challenges

There will be a Health and Wellbeing Officer linked to each Secondary setting to ensure health needs of young people can be met.